PRIVACY POLICY
08/30/2023
PRIVACY POLICY
1. Purpose of Collecting Personal Information
The purpose of collecting customer information is related to issues such as:
– Customer support: consulting our services.
– Providing information on services and support as requested by customers.
– Sending notifications of our latest programs and services.
– Resolving issues arising when using the service.
– Preventing illegal activities.
– Measuring and improving our services.
2. Scope of Information Collection
We collect personal information from customers when:
– Customers directly provide: Customers directly provide including: full name, email address, phone number, address.
– Customers interact with us: We use cookies and other tracking technologies to collect some information when customers interact on the website.
– From other legal sources: We collect customer information from other legal sources.
3. Information Storage Duration
VIETNAM TOURIST CO., LTD will store the personal information provided by customers on our internal systems during the service provision process or when customers request to cancel the provided information.
4. Individuals or Organizations That May Access That Information
– Partners providing services to us related to order fulfillment and limited to necessary information as well as applying regulations ensuring security and confidentiality of personal information.
– We use services from a third-party service provider to perform some activities related to the website. In that case, the third party may access or process personal information during the provision of those services. We require these third parties to comply with all relevant personal information protection laws and security requirements related to personal information.
– Programs with linkage, joint implementation, outsourcing for the purposes stated in Section 1 and always applying personal information security requirements.
– Legal requirements: We may disclose personal information if required by law and such disclosure is reasonably necessary to comply with legal processes.
– Business transfer (if any): in the case of a merger, consolidation in whole or in part with another company, the buyer will have access to the information we store, including personal information.
5. Address of the Information Collection and Management Unit
– Business name: VIETNAM TOURIST CO., LTD
– Established and operating under Business Registration Certificate: 0106675563
– Headquarters: No. 1, Alley 56/23/6 Thach Cau, Long Bien Ward, Long Bien District, Hanoi City, Vietnam
6. Methods and Tools for Users to Access and Edit Data:
If you have any requests regarding accessing and editing the personal information provided, you can:
– Call directly to the phone number: +84947701989
– Send an email: luxurytranvietnam@gmail.com